This is straight from a call log of a major computer company that happens
to have technical support technicians in India and other points outside of
the United States.
Problem Description: Client wants to know the MAC address for
the computer. Advise client that I have no way of knowing or obtaining that
information. Advise client that she would more than likely need to call
Apple to see if they could point her in the direction of obtaining that.
Client says that the MAC address is not a macintosh address. Client says
that the MAC address can be obtained by doing an ipconfig /all. Client
ended up disconnecting the call. During the call I believe I could hear
someone else listening. Just before the call was ended by the client there
was a something faintly said but I could not make it out.
Resolution: Advise client to contact Apple.
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